Company Policy

Eventstration is committed to conducting business with integrity, transparency and respect — for our customers, our partners and our team. The policies below define the standards that guide how we operate, build and support our platform every day.

We hold ourselves to a professional standard in every interaction. Discrimination, harassment and abusive behavior are not tolerated within our company, in our customer relationships, or across any channel of communication. We treat every person with courtesy and fairness.

Our customers entrust us with their events and their guests. We honor that trust by protecting their data, delivering reliable service, communicating honestly about the status of our platform, and resolving issues promptly and completely.

Our pricing is transparent and published openly, our subscriptions can be managed or canceled at any time, and our terms — including any changes to them — are always available to review before they take effect. We do not engage in misleading marketing or hidden fees.

We comply with the laws and regulations that apply to our operations and the regions we serve, maintain internal controls to keep our platform secure, and take responsibility for correcting mistakes quickly when they occur.